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iRepair Guarantee Terms

At iRepair, we believe that a happy customer is the most important part of our business. We strive to make sure every customer is 100% satisfied after their repair. In the unlikely event that there is a problem with our replacement part after your repair, you can be sure we will fix or replace that part for free of charge. Our guarantee identifier (i.e. guarantee sticker) must be intact and unaltered in the device for our guarantee to be valid. Our guarantee does not cover liquid damage or physical damage, such as a broken screen, from a drop or fall. Our service guarantee only covers the part or parts replaced in the original repair. If you device is found to have a different fault, we will notify you of the additional cost. Below is the term of guarantee for all of our repair services:

iPhone service guarantee
We use the highest quality OEM and compatible parts in our iPhone repairs and give a lifetime guarantee on all of our parts used in your repair. Our iPhone guarantee does not cover broken iPhone screens, water damage or physical damage to the iPhone. Our iPhone repair guarantee covers only the iPhone part or parts that were replaced in our original repair.

iPad service guarantee
We use the highest quality OEM and compatible parts in our iPad repairs and give a lifetime guarantee on all of our parts used in your repair. Our iPad guarantee covers only the iPad part or parts that were replaced in our original repair.

iPod touch service guarantee
We use the highest quality OEM and compatible parts in our iPod Touch repairs and give a lifetime guarantee on all of our parts used in your repair. Our iPod touch guarantee does not cover broken screens, water damage or physical damage to the device. Our iPod Touch guarantee covers only the iPod Touch part or parts that were replaced in our original repair.

MacBook service guarantee
We guarantee all of our MacBook replacement parts for 1 year. We do not guarantee any software services.

iMac service guarantee
We guarantee all of our iMac replacement parts for 1 year. We do not guarantee any software services.

Service guarantee for other smartphones (Samsung, Huawei, Xiaomi, Blackberry, LG)
We use the highest quality OEM and compatible parts in our smartphone repairs and give a one year guarantee on the most of our parts used in your repair. Our guarantee does not cover broken screens, water damage or physical damage to the device. Our guarantee covers only the part or parts that were replaced in our original repair.

Laptop service guarantee
We guarantee all of our laptop replacement parts for 1 year. We do not guarantee any software services including OS installation and virus removal.

Computer service guarantee
We guarantee all of our computer replacement parts for 1 year. We do not guarantee any software services including OS installation and virus removal.

Motherboard service guarantee
We provide a 6 month guarantee on repairs to your motherboard.