GDPR compliance
1. Introduction
“iRepair SA” (hereinafter “Company”) is committed to ensuring the privacy and security of your personal data and to comply with the applicable national and European legal and regulatory framework for the protection of personal data.
In this context and in particular, in accordance with the principle of transparency, as provided by the General Data Protection Regulation (hereinafter “GDPR”) and the law 4624/2019, our Company hereby wishes to inform you about the way it processes your personal data, as well as your rights arising from the existing legal and regulatory framework for their protection.
2. Controller
The contact details of our Company, which acts as Data Controller, are as follows:
Name: iRepair SA
English brand name: iRepair S.A.
Head offices address: Gounari 187, 16674, Glyfada, Attica
Contact info: [email protected]
What are the categories of personal data we process and for what purposes
Our Company processes your personal data for the following purposes and, as long as there is at least one of the legal processing bases provided for in the law. Particularly:
Purpose of processing | Category of personal data | Legal basis |
Find an employee to fill a job position via website and/or social media |
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Repair of devices after submitting a relevant request via website |
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Necessary for the performance of a contract |
Promotional actions | Contact data (e.g. email address) | The prior receipt of your consent |
Customer service via website and/or social media |
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We point out that our Company acts jointly with its franchisees to collect your contact data and your communication history in order to serve you better and more efficiently, when you choose to submit questions, comments or your impressions through our website.
In addition, our Company acts jointly with social media providers to collect and use your personal identifiers, your contact data, your biographical data, as well as your profile data, when using the platforms Facebook, Instagram, YouTube, and LinkedIn, to fill a job position in our Company, as well as to communicate with you for the best and most efficient service.
4. What data do we process and under which conditions?
The data is collected directly from you or from individuals to whom you have given relevant authorization.
5. Who do we share your personal data with?
Our Company may disclose your personal identifiers, your contact data and your CV data to its franchisees in the case there is a need to fill a job in one of our network stores.
In any case, our Company does not transmit your personal data or link its files with any third-party private companies, natural or legal persons, public authorities or services or other organizations for monetary or other consideration.
6. Transfers of personal data to third countries
Our Company does not transfer your data to countries outside the European Economic Area (“EEA”). In case a relevant need arises in the future, we undertake to inform you immediately, as well as to take all the necessary measures to ensure the protection of your data.
7. What information do we collect?
The processing of your personal data is carried out in a way that ensures its privacy. Specifically, it is carried out exclusively and only by staff authorized for this purpose, while all appropriate technical and organizational measures are taken for their security and protection against accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unlawful processing.
8. How long do we keep your personal data?
In order to find staff to fill a job position, in case you are not selected to fill the position, your data will be kept for a period of six (6) months from the notification of the rejection of your relevant job application. Otherwise, your data will be kept for a period of twenty (20) years from the termination of the contractual relationship between us in any way.
In order to carry out our promotions, your data will be kept until the relevant withdrawal of your provided consent.
For the repair of your devices following your relevant request through our website, your data will be kept for a period of five (5) years from the day following the provision of our relevant service.
To serve you in relation to our products and services, your data will be kept for a period of two (2) years from the start of our communication.
After the expiration of the above-mentioned periods, your personal data will be securely destroyed from our physical files and/or deleted from our information systems.
9. What are your rights?
You have the follοwing rights to protect your personal data:
Right of access: To know which of your personal data we keep and process, their origin, the purposes of their processing, their recipients, as well as their retention period.
Right to rectification: That is, to request the correction or completion of your personal data if it is inaccurate or incomplete.
Right to erasure: To request the erasure or removal of your personal data.
Right to restriction of processing: To request the restriction of the processing of your personal data.
Right to data portability: To request the transfer of your personal data to other controllers.
Right to object: To object to the processing of your personal data that we carry out to serve our above-mentioned legitimate interests.
For more information about the exercise of your above rights, you can go to the following link on the APDPX website (https://www.dpa.gr/en/individuals/rights-of-individuals)
10. How can you exercise your rights?
If you wish to exercise any of your rights above, you can submit your request in the following ways:
at the address: 187 Gounari, 16674, Glyfada, Attica,
at the email address: [email protected]
In any case, our Company will make every effort to respond to your request(s) in the context of exercising your above rights within thirty (30) days from the submission of the relevant request or requests. This deadline may be extended for an additional sixty (60) days if this is deemed necessary at the absolute discretion of our Company, taking into account the complexity of the request and the number of requests. Our Company will in any case inform you in good time about the extension of the above deadline.
In any case, if you consider that your rights are infringed in any way, you have the right to file a complaint with the Greek Data Protection Authority through the following methods: (a) Postal Address: Personal Data Protection Authority, Offices: Kifissias 1-3, T .K. 115 23, Athens, (b) Telephone Center: +30-210 6475600, (3) Fax: +30-210 6475628, (4) Email: [email protected].
However, if you have a complaint or question regarding the processing of your personal data, you should first contact our Company so that we can try to resolve the matter amicably.
11. Changes to this update
Definitions
“Personal data”: any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one whose identity can be ascertained, directly or indirectly, in particular by reference to an identification element such as a name, an identification number, to location data, an online identifier or one or more factors that characterize the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
“Processing”: any operation or series of operations carried out with or without the use of automated means, on personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or alteration, retrieval, information retrieval, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.
“Controller”: the natural or legal person, public authority, agency or other entity that, alone or jointly with others, determines the purposes and manner of processing personal data; when the purposes and manner of such processing are determined by the European Union law or Member State law, the controller or the specific criteria for his appointment may be provided for by Union or Member State law.
“Recipient”: the natural or legal person, public authority, agency or other body to which the personal data is disclosed, whether or not it is a third party. However, public authorities that may receive personal data in the context of a specific research in accordance with the European Union law or a Member State are not considered as recipients; the processing of such data by said public authorities is carried out in accordance with the applicable data protection rules depending on the purposes of the processing.
Video Surveillance System update
This update applies to the companies mentioned below (hereinafter collectively the “Company”), which, in the capacity of each of them as a Data Controller, inform, in accordance with the applicable national and European legislation, the subjects of the data that are in the facilities and stores of the network, regarding the processing of their personal data through video surveillance systems (hereinafter “CCTV”).
This information is also provided in paper form at the network’s facilities and stores.
Data Controller | Store | Contact info |
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IREPAIR ACHARNES O E | Acharnes | Dekeleias 19, Acharnes 136 73, [email protected] |
IREPAIR AGIA PARASKEVI OE | Ag. Paraskeyis | Mesogeion 458, Ag. Paraskeyi 153 42, [email protected] |
IREPAIR AGIOS DIMITRIOS O E | Ag. Dimitriou | Leoforos Ag.Dimitriou 95, agios Dimitrios, 17343, [email protected] |
STAYRAKAKIS NIK KAI SIA E E | Alexandroupolis | Leof. Dimokratias 227, Alexandroupoli 681 00, [email protected] |
IREPAIR ALIMOS E E | Alimou | Theomitoros 19, alimos 17456, [email protected] |
IREPAIR AMFITHEAS OE | Amfitheas | Leof. Amfitheas 93, Palaio Faliro 175 62, [email protected] |
IREPAIR ALEXANDRAS E E | Ampelokipoi (Alexandras) | Leof. Alexandras 116A, Athina 114 71, [email protected] |
IREPAIR ARGYROUPOLI E E | Argyroupolis | Leof. Alexioypoleos 22, Argyroupoli 164 52, [email protected] |
iRepair AE | Chalandriou | Andrea Papandreou 67, Chalandri 152 32, [email protected] |
KOYKELI N. PANAGIOTA (ChALKIDA) | Chalkidas | 28is Oktovriou 15, Chalkida 341 00, [email protected] |
POThOS ThEOFILOS & SIA OE | Chania | Kydonias 79, Chania 731 36, [email protected] |
LYSEIS DIADIKTYOY OE (ChIOS) | Chios | Parodos Vasilikari 0, Chios 82132, [email protected] |
FILIPPAKIS ALEXANDROS (KERKYRA) | Kerkyras | E.O Palaiokastritsas 39A, Kerkyra 491 00, [email protected] |
IREPAIR (CYPRUS) LIMITED | CY iRepair Public / Mall of Cyprus | Verginas 3, Strovolos, Leykosia 2025, [email protected] |
IREPAIR (CYPRUS) LIMITED | CY iRepair Public / Larnaka | Leoforos Eyropaϊkis enosis 5, Larnaka, Kupros 6043, [email protected] |
IREPAIR (CYPRUS) LIMITED | CY iRepair Public / Nicosia Mall | Nicosia Mall, Madritis 2 Lakatamia, Leykosia 2306, [email protected] |
PANTAZIS DIMITRIOS DENTSAS PANAGIOTIS O E | Dramas | Karaϊskaki 7, Drama 661 00, [email protected] |
IREPAIR ELEFSINA E E | Eleysinas | Iroon Polytechniou 73, Eleysina 19 200, [email protected] |
IREPAIR EVOSMOS O E | Euosmos | Karaoli kai Dimitriou 156, Euosmos 562 24, [email protected] |
IREPAIR GALATSI O E | Galatsiou | Leof. Galatsiou 100, Galatsi 111 46, [email protected] |
IREPAIR GLYFADA E E||IREPAIR GLYFADA | Glyfadas | Dim. Gounari 187, Glyfada 166 74, [email protected] |
POThOS ThEOFILOS & SIA OE | Irakleio | Leof. Dimokratias 27, Irakleio 713 06, [email protected] |
IREPAIR ILION O E | ilion | Idomeneos 60, ilion 131 22, [email protected] |
IREPAIR ILIOUPOLI E.E. | Ilioupolis | Leoforos Sofokli Venizelou 93, Ilioupoli 163 46, [email protected] |
Glyfada Store EE | iRepair Public + home Marousi | Leof. Kifisias 49, Marousi 151 23, [email protected] |
IREPAIR EVOSMOS O E | iRepair Public + home Stathmos | Nea Dytiki Eisodos Koletti, Thessaloniki 546 27, [email protected] |
iRepair AE | iRepair Public Chania | Chatzimichali Giannari 40-42, Chania 731 00, [email protected] |
iRepair AE | iRepair Public + home Gerakas | Leof. Marathonos 149, Gerakas 153 44, [email protected] |
iRepair AE | iRepair Public Glyfadas | S. Karagiorga 4 & Lazaraki, Glyfada 166 75, [email protected] |
iRepair AE | iRepair Public Golden Hall | Leof. Kifisias 37A, Marousi 151 22, [email protected] |
iRepair AE | iRepair Public Irakleio | Daidalou 15, Irakleio, Kriti 712 02, [email protected] |
IREPAIR KALAMATA E E | iRepair Public Kalamatas | Aristomenoys 16, Kalamata 241 00, [email protected] |
IREPAIR CORINTH E E | iRepair Public Korinthos | Damaskinou 45, Korinthos 201 00, [email protected] |
IREPAIR KORYDALLOS E E | iRepair Public Korydallos | Pl. Eleytherias 10, Korydallos 181 20, [email protected] |
iRepair AE | iRepair Public Larisas | Kouma 6, Larisa 412 22, [email protected] |
iRepair AE | iRepair Public / Larisa Fashion Outlet | Fashion City Outlet, Larisa 413 35, [email protected] |
iRepair AE | iRepair Public Athens Metro Mall | Leof. Voyliagmenis 276, Ag. Dimitrios 173 43, [email protected] |
iRepair AE | iRepair Public Neas Erythraias | Charilaou Trikoupi 123, Nea Erythraia 145 63, [email protected] |
IREPAIR PERISTERI EE ||IREPAIR PERISTERI | iRepair Public Peristeriou | Ethn. Antistaseos 27, Peristeri 121 34, [email protected] |
IREPAIR PERISTERI EE ||IREPAIR PERISTERI | iRepair Public + home Peristeriou | Leoforos Athinon 64, Peristeri 12136, [email protected] |
IREPAIR PERISTERI EE ||IREPAIR PERISTERI | iRepair Public + home Rentis | Leoforos Kifisou 161, Ag.I.Rentis 18233, [email protected] |
iRepair AE | iRepair Public Pylaia Cosmos | Mediterranean Cosmos EO, Thessaloniki 570 01, [email protected] |
IREPAIR PIRAEUS EE | iRepair Public + home Peiraias | Gr. Lampraki 152-154, Peiraias 185 34, [email protected] |
iRepair AE | iRepair Public Rethymnou | Pl. Agnostou Stratioti, Rethymno 741 00, [email protected] |
IREPAIR EVOSMOS O E | iRepair Public + home Thes/niki Stayroupoli | Lagkada 341, Thessaloniki 564 30, [email protected] |
iRepair AE | iRepair Public + home Syggrou | Leof. Andrea Syggrou 340, Kallithea 176 73, [email protected] |
iRepair AE | iRepair Public Syntagmatos | Karagiorgi Servias 1, Athina 105 63, [email protected] |
iRepair AE | iRepair Public The Mall Athens | Andrea Papandreou 35, Marousi 151 22, [email protected] |
P KASTANIS N DIMATOS O E | iRepair Public Trikala | Kanouta 1 & Vuronos, Trikala 421 00, [email protected] |
iRepair AE | iRepair Public Tsimiskis | Tsimiski 24 – Mitropoleos 33, Thessaloniki 546 24, [email protected] |
iRepair AE | iRepair Public Volos | Ogl 28 & I. Kontaratou 9, Volos 382 21, [email protected] |
iRepair AE | iRepair Public + home Pylaia | Poseidonos 30, Thessaloniki 555 35, [email protected] |
IREPAIR KALAMARIA O E | Kalamarias | Aigaiou 35, Thessaloniki 55133, [email protected] |
IREPAIR KALAMATA E E | Kalamatas | Psalti 2, Kalamata 241 00, [email protected] |
IREPAIR KAVALA O E | Kavalas | Meg. Alexandrou 25, Kavala 653 02, [email protected] |
MOBILE SOLUTIONS ETERORRYThMI ETAIREIA | Kefalonias | Leof. Geor. Vergoti 21, Argostoli 281 00, [email protected] |
IREPAIR KOMOTINI E E | Komotinis | Parasiou 29, Komotini 691 00, [email protected] |
IREPAIR CORINTH E E | Korinthou | Adeimantou 33, Korinthos 201 31, [email protected] |
IREPAIR KOS E E | Kos | Leof. El. Venizelou 54, Kos 853 00, [email protected] |
P KASTANIS K PRENTZA OE (LAMIA) | Lamias | Athanasiou Diakou 6, Lamia 351 00, [email protected] |
GKOVARI SOF KAI SIA O E (LARISA) | Larisas | Meg. Alexandrou 3, Larisa 412 22, [email protected] |
iRepair Leykάda | Leykadas | 8is Merarchias 17, Leykada 31100, [email protected] |
IREPAIR MARKOPOULO EE | Makropou lo | Eyaggelou Dritsa 37, Markopoylo 190 03, [email protected] |
IREPAIR MAROUSSI EE ||IREPAIR MAROUSSI | Amarou siou | Leof. Kifisias 84, Marousi 151 25, [email protected] |
IREPAIR MITILINI E E | Mytilinis | Lochagou Voutsika 3, Mytilini 811 00, [email protected] |
SKOTIDA MARIA (MYKONOS) | Mukonou | Skalado, Mukonos 846 00, [email protected] |
IREPAIR NAXOS MONOPROSOPI IKE ||IREPAIR NAXOS | Naxou | Papavasileiou 0, Naxos 843 00, [email protected] |
IREPAIR NEA ERYTHRAIA OE | Neas Erythraias | El. Venizelou 71, Nea Erythraia 146 71, [email protected] |
iRepair AE | Neas Smurnis | 25is Martiou 6, Nea Smurni 171 21, [email protected] |
IREPAIR (CYPRUS) LIMITED | Leykosias | Themistokli Dervi 25, Leykosia 1066, [email protected] |
IREPAIR (CYPRUS) LIMITED | Leykosias Engomi Mall | 28is Oktovrioy, egkomi 2414, [email protected] |
IREPAIR PAGRATI E E | Pagkrati | Filolaou 67, Athina 116 33, [email protected] |
PAROS SERVICE O E | Parou | Agias Theoktistis Perifereiakos, Paros 844 00, [email protected] |
PANTAZIS NIKOLAOS PANTAZIS||PC EXPRESS | Patras | Korinthou 264-266, Patra 262 21, [email protected] |
IREPAIR PERISTERI EE ||IREPAIR PERISTERI | Peristeriou | Ethnarchou Makariou 31, Peristeri 121 31, [email protected] |
IREPAIR PIRAEUS EE | Peiraia | Gr. Lampraki 79, Peiraias 185 32, [email protected] |
SEVDINOGLOY KONSTANTINOS (RODOS) | Rodou | Ammochostou 18, Rodos 851 00, [email protected] |
MAMALOYDIS ChRISTOS (SANTORINI) | Santorinis | Eparchiaki odos Firon-Karterados, Karterados 847 00, [email protected] |
PANTAZIS DIMITRIOS – IREPAIR | Serron | Geor. Papandreou 10, Serres 621 22, [email protected] |
IREPAIR THESSALONIKI OE||IREPAIR THESSALONIKI | Thessalonikis | Ermou 59, Thessaloniki 546 23, [email protected] |
IREPAIR THESSALONIKI OE||IREPAIR THESSALONIKI | Toumpas | Gr. Lampraki 173, Thessaloniki 543 52, [email protected] |
IREPAIR TRIPOLI E E | Tripolis | Nikitara 21, Tripoli 221 00, [email protected] |
VOLOS SERVICE O E | Volou | Iasonos 69, Volos 382 21, [email protected] |
FONE SOLUTIONS ETERORRYTHMI ETAIREIA | Zakunthou | Foskolou & Agiou Eleytheriou 13, Zakynthos 291 00, [email protected] |
1. Purpose of processing and legal basis
The Company uses CCTV, with the sole purpose of protecting and securing persons and their fundamental rights, as well as the protection of corporate property. The processing is necessary for the purposes of legitimate interests pursued by the Company as Processor (Article 6 para. 1 GDPR).
2. Analysis of legitimate interests
The Company’s legitimate interest consists in the need to protect our facilities and the goods located in them, as well as the life, physical integrity and health of our staff and any third party located in the supervised area.
The Company only collects image data (no audio recording) and limits the download to places that we have assessed as having an increased possibility of a security breach, without focusing on places where the privacy of the persons whose image is taken is unduly restricted (e.g. places and toilet vestibules), including their right to respect for personal data.
The data collected by CCTV is in no way used to monitor employees and evaluate their efficiency. The cameras used do not have the ability to rotate and focus (zoom).
In addition, we inform you that the Company takes appropriate security measures to ensure the best possible protection of your personal data and to avoid accidental loss, use or unauthorized access. For this purpose, the Company has established procedures in order to be able to comply with its legal obligations in the event of a personal data breach.
3. Recipients and transmission of data
The Company under no circumstances shares, exploits or in any way transmits your personal data to third parties. For the purpose stated herein, the maintained material will be accessible only by our competent / authorized personnel who are in charge of the security of the site and who are committed to the confidentiality of their actions.
Such material may be transmitted only with the consent of the persons depicted in it, with the sole exception of the following cases in which the transmission takes place:
a) to the victim or the perpetrator of a criminal act and following their specifically justified request, when this data is necessary to be used as evidence for the establishment, exercise or support of legal claims or a criminal act and can contribute to the investigation of the actual incidents or in identifying the perpetrators,
b) to the competent judicial, prosecutorial and police authorities, when it includes information necessary for the investigation of a criminal act, which concerns persons or our goods, or when they request data, legally, in the exercise of their duties.
4. Retention time
As long as the download of stored image data or real-time download does not result in the occurrence of an event falling within the intended purpose, your data is automatically destroyed within fifteen (15) business days at the latest.
In the event that during this period we find an incident affecting our persons or goods, we isolate part of the video and keep it in a separate file for another thirty (30) days, in order to investigate the incident and initiate legal proceedings to defend the rights our interests.
In case the event concerns a third party, the downloads in which the specific event has been recorded are kept in a separate file for three (3) months.
5. About your rights
In the context of the above processing purpose, you have the following rights:
Right of access: you have the right to know whether we are processing your image and, if so, to receive a copy of it.
Right to erasure: you have the right to request the erasure of your data.
Right to object: you have the right to object to the processing of your data.
Right to restriction of processing: you have the right to request that we restrict processing, such as not to delete data, which you consider necessary to establish, exercise or support legal claims.
6. How can you exercise your rights?
If you wish to exercise any of your above rights, you can submit your relevant request to the contact details of the Data Controller to whom you wish to contact and which (details) are detailed at the beginning of this information.
In order to consider a request related to your recording, you will need to tell us approximately when you came into range of the cameras and provide us with an image of you to help us identify your own data and mask the data of third-party images.
Alternatively, we allow you to come to our premises to show you the images in which you appear. We also point out that the exercise of the right to object or deletion does not imply the immediate deletion of data or the modification of processing.
In any case, our Company will make every effort to respond to your request(s) in the context of exercising your above rights within thirty (30) days from the submission of the relevant request or requests. This deadline may be extended for an additional sixty (60) days if this is deemed necessary at the absolute discretion of our Company, taking into account the complexity of the request and the number of requests. Our Company will in any case inform you in good time about the extension of the above deadline.
In any case, if you consider that your rights are infringed in any way, you have the right to file a complaint with the Greek Data Protection Authority through the following methods: (a) Postal Address: Personal Data Protection Authority, Offices: Kifissias 1-3, T .K. 115 23, Athens, (b) Telephone Center: +30-210 6475600, (3) Fax: +30-210 6475628, (4) Email: [email protected].
However, if you have a complaint or question regarding the processing of your personal data, you should first contact our Company so that we can try to resolve the matter amicably.